A regular place.
A clear agreement.

Your weekly place

One two-hour class costs AUD $60 per student per week. Two two-hour classes cost AUD $120 per student per week. Every class costs the equivalent of $30/hour. A maximum of three students attend per tutor, up to six with two tutors and a suitable room. Groups may include different subjects and year levels.

Joining and renewal

Request your regular class times at least 48 hours ahead. Staff confirm the ongoing venue, tutors and capacity before approval. Your first payment enrols you in the weekly plan immediately; there is no separate trial and no minimum term. Payment is collected in advance every seven days until you leave, except for staff-approved extended breaks. The amount and next charge are shown in My weekly plan. Only successfully paid weeks confirm classes.

Regular classes repeat in Adelaide time. You do not need to request them each week. Start times are between 4 pm and 7 pm; each class lasts two hours. Enrolment approval lasts 24 hours and opening checkout starts a 31-minute payment window.

Individual lessons and rescheduling

Your weekly fee reserves your place. You cannot cancel an individual class or skip a week to reduce the fee. Late cancellations and no-shows use the lesson. Request a replacement at least 48 hours before the original start, for an available time within 14 days. Staff must approve it; until then your original class remains booked. Rescheduling does not change your regular time or weekly billing. Contact staff if there is no suitable replacement so an alternative arrangement can be agreed.

Leaving the weekly plan

There is no minimum commitment and no exit fee. Use “Leave weekly plan” in your student space before the next charge to stop future renewal. The paid period stays available, and your already-paid lessons remain booked. Leaving does not retrospectively reverse a charge already due or collected. Your confirmation shows when renewal stops.

Holidays and extended breaks

School holidays do not automatically pause your plan. Tell Surya or Jadson in advance if you need an extended break. Staff can agree to pause future weekly charges and classes, and record the return date in your student space. A staff-approved pause begins with the next unpaid weekly period; already-paid lessons stay booked unless a replacement or refund is separately agreed. Charges resume on the first normal weekly billing date on or after the agreed return date. Ordinary missed classes do not create a pause.

If Ascent cannot deliver

If Ascent cancels a paid class, we will offer an agreed replacement or refund for that class. Contact staff about emergencies or exceptional circumstances. These terms do not exclude your rights under Australian Consumer Law. The refund workflow must be connected and tested before real payments launch.

Your information

Your account, year level, subjects, learning notes, weekly times, payment status and agreement records are used to arrange your tutoring. Only you and authorised staff can access your learning records. Stripe handles payment details; Ascent does not store card numbers.

Accounts use Supabase for Google or email sign-in. Supabase handles account authentication; Ascent’s platform-hosted database stores learning and booking records. Business contact details and retention/deletion arrangements must be finalised before launch. Updates currently appear in your student space; email reminders are not connected.

Meeting location

Classes are planned for permitted, booked Adelaide city rooms. Staff must confirm that recurring tutoring is permitted before approving a weekly place. Using a university venue does not imply university affiliation or endorsement.